Privacy Policy

Introduction

Maxfield Bakery ("Company", "We", "Us", or "Our") is committed to protecting the privacy of our customers ("User", "You", or "Your"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Maxfield Bakery Order Management System (MBOMS) software and services (collectively, the "Software").

Please read this Privacy Policy carefully. If you do not agree with the terms of this policy, please do not access or use the Software.

Information We Collect

We may collect information about you in a variety of ways. The information we may collect via the Software includes:

1. Personal Data

Personally identifiable information, such as your name, shipping address, email address, and telephone number, that you voluntarily give to us when you register with the Software or when you choose to participate in various activities related to the Software, such as online chat and message boards.

2. Order and Financial Data

Information related to your orders, such as products purchased, order dates, and payment status. We may also collect data related to your payment method (e.g., valid credit card number, card brand, expiration date) when you place an order. However, all payment data is stored by our payment processors (e.g., Stripe), and you are encouraged to review their privacy policy and contact them directly for responses to your questions. We do not store full payment card information on our servers.

3. Data from QuickBooks Integration

If you choose to connect your MBOMS account to your Intuit QuickBooks account, we will collect and process data from your QuickBooks account as authorized by you. This may include customer information, invoices, payment data, and other financial records necessary to provide the integration features. We will only access data that you have explicitly granted us permission to access.

4. Technical and Usage Data

Information our servers automatically collect when you access the Software, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Software.

How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Software to:

• Create and manage your account.
• Process your orders and manage payments, fees, and charges.
• Deliver products and services to you.
• Email you regarding your account or order.
• Fulfill and manage purchases, orders, payments, and other transactions related to the Software.
• Respond to customer service requests.
• Send you marketing and promotional communications, with your consent.
• Synchronize data with your QuickBooks account to streamline your accounting processes.
• Monitor and analyze usage and trends to improve your experience with the Software.
• Comply with legal and regulatory requirements.

Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

1. By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

2. Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

3. QuickBooks Integration

When you use the QuickBooks Integration, we will share data between our Software and Intuit as necessary to provide the service. This sharing is governed by your agreement with both Maxfield Bakery and Intuit.

4. Business Partners

We may share your information with our business partners to offer you certain products, services, or promotions.

Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Data Retention

We will only retain your personal information for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

Your Rights Regarding Your Information

You have certain rights regarding the personal information we hold about you. These may include the right to:

• Access the personal information we have about you.
• Request that we correct any inaccurate personal information.
• Request that we delete your personal information.
• Object to the processing of your personal information.

To exercise these rights, please contact us using the contact information provided below.

Policy for Children

We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have questions or comments about this Privacy Policy, please contact us: